Frequently Asked Questions

 

 🎨 **Custom Artwork & Commissions**🎨

 

**Q: What types of custom artwork do you create?**✨

I specialize in original hand-painted art, acrylic paintings, canvas work, sketch-based illustrations, digital designs  and Murals !

Custom sizes and themes are available upon request! For Inquiries on murals please reach out directly for a quote and more details

Q: How do I request a custom piece?🤔

You can submit a request through the websites Contact Us page  or my social media DMs. Please include size, theme, color palette, and any references or inspiration.

If You are looking for apparel or Party Favors for your next event please see Golden Touch Creations Contact Us Page.

Please allow for 24 hours to receive a response from me or a member of my team.

Q: How long does it take to complete a custom artwork?⏲️

Turnaround is typically **3-5** business days depending on size and detail. **Please note this does not include processing and shipping**

All listed products on the site  must be contacted and have been confirmed for alterations or custom touches separately BEFORE purchasing.

Please provide a contact method for me to reach out with any questions and confirmation your request is doable.

**All Rush orders require an extra fee upon checkout to cover appropriate shipping fees.**

 🧁🎉 **Event Decorations

&

 Party Services**🎉🧁

 

Q: What kind of event services do you offer?✨

I provide **custom decor, backdrops, centerpieces, balloon setups**, for birthdays, baby showers, weddings, christenings, baptisms , Family and corporate events.

Additionally I offer custom Party Favors and Souvenirs to help make your one-of-a-kind event unforgettable

Q: How far in advance should I book event services?📆

At least **3–4 weeks in advance** is best to ensure availability and time for custom elements.

If you’ve surpassed this booking time limit still reach out! If my availability allows my team will contact you with my availability.

Q: Do you offer setup and breakdown services?🤝

Yes! For events in the NYC area, setup and breakdown are an optional add-on to most packages.

 

 🎁 Custom Souvenirs

& 

Party Favors🎁

 

Q: What kind of favors can you create?✨

I create personalized party favors such as **mini canvases, personalized art kits,paint by number kits,name keychains, personalized bracelets,jars, mugs, custom containers,labels,hand drawn banners and signs, cut-out stringed banners,cake toppers,gift baskets,personalized liquor bottles,stickers and ** themed gift bags tailored to your event. 

**Explore my Products and Gallery for Inspo and Contact Us if you had something more specific in mind for your special event**

Q: Can I mix and match favor items in bulk orders?📦

Absolutely! I offer bundle packages where you can mix items to suit your event needs.

 👕 Handmade Apparel

Q: Do you make custom t-shirts?

Yes! I design and hand-make **custom T-shirts** using HTV vinyl,DTF, fabric paint, and unique design techniques.

Additionally I hand-make Sweatshirts,Hoodies and other apparel.

Q: Can I request matching apparel for groups or events?👯

 

Definitely! Whether it’s for birthdays, bridal parties, or business promos—I’ve got you covered.

Q: What sizes do you carry?👕

Sizes range from **youth XS to adult 3XL**. Custom cuts or styles (like cropped, oversized) can also be requested based on availability .

📦 **Shipping, Delivery & Pickup**

 

Q: Do you ship outside of NYC?✈️

Yes, I ship artwork, apparel, and favors across the U.S. and internationally.Shipping fees vary based on item size and weight and expedited shipping fees.

Q: Can I pick up my order locally?📍

Local pickup is available in select NYC areas. We'll coordinate location and time when your order is ready.

 💳 **Payments & Policies**

Q: What forms of payment do you accept?💳

I accept **Zelle, Cash App, Venmo, PayPal**, and all major credit cards. A 30 % deposit applied to your total is required to place and confirm all custom orders.

Q: What is your cancellation/refund policy?👎

Due to the custom nature of my work, **all sales are final**. If an issue arises, I’ll work with you to make it right